Branch Operations Manager
ESSENTIAL JOB FUNCTIONS:
Manage and coordinate all operational activity for the branch.
Direct oversight of dispatcher/routers, service technicians, pick up & delivery drivers, yard personnel, fence crew(s) and shop. Review of all paperwork including manifests, routing tickets, DVIR s, etc. For completion and accuracy.
Monitor all service levels and deliveries to ensure the best efficiencies. Recommend measures to improve operational practices and quality of customer care.Responsible for the administration of the company s safety program
Have experience with multi-stop routing system & dispatch procedures
Computer knowledge (Navision, Microsoft Office & routing/logistics software).
Excellent written and verbal communication skills.
Knowledge of financial statements.
Experience managing a budget.