IT Specialist ($70K 1st yr)

Itasca, IL

Job ID: JN -012016-4931 Function: Technology

Are you passionate about IT?

Do you enjoy problem solving and working with people?

Are you looking for a rewarding career path with a global leader in automation technology?

If so, this role is your ticket!

Responsibilities/Essential Job Functions:
  • Take calls and emails from end users that need assistance throughout the day to troubleshoot help desk ticket issues; this includes working with on-site and remote users
  • Investigate user problems and identifies their source; determine possible solutions; tests and implements solutions
  • Troubleshoot applications to identify and correct malfunctions and other operational difficulties
  • Maintain network and PC preventive maintenance logging efforts and company antivirus to ensure data integrity
  • Work with the setup and installation of various equipment to include; laptops, desktops, tablets, smartphones, printers, and more.
  • Build and maintain images to deploy for new user laptops and PC s
  • Coordinate daily requests such as adding/deleting users, maintaining email groups, and other miscellaneous IT requests
  • Test new software applications and recommend purchase where required
  • Develop, write and maintain end-user documentation
  • Maintain confidentiality, security policies, and acceptable use policies with regard to the information being processed, stored or accessed by the end-users on the network
  • Understand and observe company / department policies and procedures
  • Other duties or projects, as assigned

Requirements, Experience, & Education:
  • Bachelor s degree in a technical discipline with 1-2 years working in a technical operating capacity is preferred
  • Willing to train in NJ for 1-3 months
  • Experience focusing on user software test/evaluation/operational methodology in a networked environment is strongly preferred
  • Willingness to travel by air at least 1 week per month.
  • Fluent in Spanish and/or Portuguese preferred
  • Excellent customer service, verbal and written skills
  • Ability to work with users on-site and remotely
  • Basic computer system skills and the ability to troubleshoot issues to diagnose repair before escalation
  • Strong documentation skills
  • Integrity job requires appropriate handling of confidential, sensitive information
  • Demonstrate resourcefulness and independent thinking in troubleshooting various IT inquiries
  • Ability to lift 20-30 lbs., moving computer equipment to different work locations


Chris Power

Chris brings an extraordinary passion to recruiting. Having been placed as a candidate by CulverCareers several years ago, he sees and understands the value, and impact, he can make on a daily basis.

Not ready to apply?

Send an email reminder to:

Share This Job:

Related Jobs: