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Sales Support Specialist ($60k 1st yr)

Boston, MA

Function: (CSM) Customer Success Manager / Account Manager Job Number: JN -052017-5816

Job Description

  • Do you consider yourself a " Jack of all trades?"
  • Do you thrive in a fast paced environment?
  • Do you enjoy working with customers?
  • Do you have a high degree of accuracy, focus, and attention to detail?

If so, this role is the one for you!

We' re recruiting for a global leader in Industrial Automation, and they' re looking to add a Sales Support Specialist to their growing team in Boston.

Here' s what you' ll be doing:

  • Assist sales with general requests, answering questions, and/or guidance with policies/procedures
  • Assist with incoming customer calls by providing quotations, placing orders, answering customer questions, fielding technical support inquiries, etc.
  • Act as a key point of contact for local office and assigned remote office
  • Maintain office duties such as ordering supplies, literature, business cards, office structure/organization
  • Enter & report sales employee' s attendance daily/weekly
  • Process expense reports for all employees
  • Collaborate on assigned goal projects with other team members
  • Examples of projects include but not limited to customer surveys, trial follow-up, or marketing support
  • Complete other duties or projects as assigned
  • Understand and observe company/departmental policies and procedures

Here' s what you need to qualify:

  • Four-year college degree
  • Intermediate to advanced level of Microsoft Office applications including Excel, Word, and Outlook
  • Ability to organize and prioritize tasks, activities, and projects for timely completion
  • High degree of accuracy, focus, and flexibility.
  • Ability to work well in team-oriented environment
  • High degree of attention to details
  • Ability to establish and maintain pleasant interpersonal relationship
  • Ability to empathize with both internal and external customers and ensure that you re not happy until they are
  • Previous experience in a customer service or sales support role

Here' s what you' ll be earning:
  • $52, 000 base salary + $8000 bonus opportunities
  • Full Suite of Benefits
  • Opportunities for promotion (Promote from within culture)


To Apply please email chris.Power@culvercareers.Com

Meet Your Recruiter

Chris Power

Chris brings an extraordinary passion to recruiting. Having been placed as a candidate by CulverCareers several years ago, he sees and understands the value, and impact, he can make on a daily basis.
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