Technical Product Repair Associate ($50k base)

Chicago, IL

Job ID: JN -012018-6347 Function: Engineering

Are you technically savvy? Are you a problem solver? Are you looking for an opportunity to work with cutting edge emerging technologies? If so, this role is the one for you!




As a Product Repair Associate, you' d be working for a global leader in automation technology. Your job responsibilities are as follows:



  • Coordinate the inbound receiving and tracking of products in need of inspection or repair.
  • Communicate the status including cost of repairs to sales reps and/or customers via phone and email.
  • Inspect defective products to diagnose the causes of defects and determine cost of repairs.
  • Enter and maintain the accurate status of testing logs of each repair.
  • Test company owned trial equipment including leadership of 3rd party test team.
  • Travel to distribution center to lead and assist the 3rd party test team.




What you need to qualify:
  • 2 year technical degree and/or previous instrument repair or quality control experience.
  • Ability to establish and maintain communication lines with sales team and customers
  • Ability to use basic hand tools
  • Possess analytical skills to identify underlying reasons for failed products
  • Dependability.
  • Ability to lift and carry 30-70 lbs of equipment




Perks:
  • $50, 960 base salary + bonuses!
  • Full benefits
  • Opportunity for career advancement




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