OUTSIDE S A L E S/NEW BUSINESS DEVELOPMENT
-Fast growing family-owned business with uncapped earning potential
-Highest commissions and earning potential in the industry
-Limited internal competition
-Ability to sell nationwide (no territory limitations, all based on relationships)
Basic Function:
Generates leads and markets the dealership s product lines and services to develop new customers. This position is responsible for sales volume, margin percentage and new business goals on a monthly, quarterly and yearly basis.
Specific Responsibilities and Duties:
Lead Generation
Networks extensively for leads (business groups, real estate brokers, A&D community, local com- munity organizations, industry organizations IFMA, BOMA, etc.)
Research for leads through business journals, newspapers, industry periodicals and publications, internet, etc.
Territory calls for potential clients in person or by telephone, or combination
Participates in dealership lead generation programs such as lunch and learns, open houses, industry events, etc.; follows up diligently on leads provided by the dealership
Selling
Qualifies leads into potential customers; does thorough need analysis to understand client s requirements for furniture products and services
Makes persuasive presentations to customers on dealership s products and services in person, through written/graphic documentation and electronic means
Develops detailed, accurate and professional looking quotes through own effort or in conjunction with dealership personnel (designers, customer service representatives, project managers, etc.) and presents these to the customer in a timely manner
Works with service departments to develop service contracts to present to customer when complex services are sold (design, for instance) or for major projects (installation, design, project manag- ment)
Provides accounting department with timely information for any necessary credit checks
Sale Implementation
Is responsible for setting up the sale so that it can be efficiently managed and administered by the dealership, and the dealership operations and business personnel
Accepts responsibility for the accuracy of specifications when entering orders themselves, and reviews specifications for obvious errors when done by others (design, for instance); provides com- plete, accurate and timely sales order (header data, pricing, contract numbers, etc.) and work order (site and project parameters, installation schedule, etc.) information required for proposal/sales order system
Ensures a responsible close of sale by obtaining signed sales orders (and terms & conditions, if ap- propriate), client purchase orders and deposits as required
Stays involved throughout sale implementation to ensure that any bottlenecks or changes in scope are identified and resolved, and that both customer and dealership are satisfied
OUTSIDE S A L E S/NEW BUSINESS DEVELOPMENT
Specific Responsibilities and Duties (cont.):
Customer/Account Interfaces
Is available, responsive, and timely to customer inquiries, requests for information and/or quotations, problem resolution, etc.
Provides frequent and regular follow-up contact with customer regarding after sale services and information, including customer satisfaction
Conducts a professional, cooperative interface with the customer, the customer s employees, and the customer s third-party consultants/subcontractors
Ensures the customer gets frequent and regular reports on order status, project progress and overall customer activity status
Assists accounting in resolving any late receivables or customer credit issues
Goals and Performance
Meets monthly, quarterly, and yearly sales, margin and new business goals as set by the dealership and sales manager
Provides timely reports on sales forecasts and new leads as required
Participates in special sales programs sponsored by the dealership or in conjunction with the dealership s designated furniture manufacturers; attends training sessions as determined by the dealership
Contract Furniture Management-(Ideally)
Is knowledgeable of dealership s product lines product features, application, technical capabilities, specification, etc.
Has good understanding of contract furniture management at dealer level account servicing, project management, order preparation, order management, factory interface, delivery & installation including sale s role in those processes and procedures
Functions as customer advocate for internal order fulfillment performance and service products
Has knowledge of office environment issues (ergonomics, technology integration and use, office productivity, etc.) and general business trends
To apply please email jordon.Wakefield@culvercareers.Com
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